quetzal boutique pos point of sales system

Untether store associates from the cash wrap and allow them to deliver a higher level of customer service from front of house to the dressing room.

Make recommendations for customers based on their purchasing history.

Accurately answer shoppers' questions on any product.

Quickly find and hand over Buy Online Pickup Instore (BOPIS) orders.

Accept customers' growing range of preferred payment types.

Today's retail POS systems must have the ability to: A modern retail POS system blurs the line between the digital and physical worlds. Innovate daily operations, maximize employee productivity, and enhance customer experience with modern retail POS software.

71 percent of consumers say that the speed of service, checkout experience, and delivery options are important to stay loyal to a retailer.

57 percent of consumers think knowledgeable in-store staff are important to their brand experience.

53 percent of consumers feel that personalized offers are important to their shopping experience.

Research conducted with more than 5,000 consumers across four key regions has found that all channels must be complementary to enable the widest variety of experiences: The in-store experience needs to be engaging, as increased consumer expectations require retailers to have visibility to inventory across channels. The way today's consumer views the shopping experience is more complicated and the market is more competitive than ever. If the inventory was not in-store, options were limited by distance, choice, and convenience. Consumers would walk in and buy what they wanted. Not long ago, the in-store experience was a transactional exchange. Retailers who meet this requirement first will build stronger relationships with customers, create space for innovation projects, and make more strategic decisions that maximize their growth. Making big, bold investments in point of sale systems means establishing a single view of the customer, inventory, and order so that retailers can deliver the end-to-end experience customers expect.Īchieving a single, 360-degree view of the customer and inventory is no longer a competitive advantage, but a basic requirement to thrive.

Delivering on brand promise-from the point of manufacturing to doorstep delivery-means being transparent about the brand and operations. Retailers must understand their best customers and architect an operation that attracts them and establishes a meaningful relationship between them and the brand. Making big, bold investments in retail POS systems means establishing a single view of the customer, inventory, and order so that retailers can deliver the end-to-end experience customers expect.Ĭonnecting, cultivating, and captivating the modern shopper requires new thinking around segmentation, engagement, and establishing trust.

Modern Retail POS: Driving Superior Customer Experiences

Quetzal boutique pos point of sales system